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Our customer support specialists will be happy to answer any question you have about your CreditCube account. You can also check your balance and loan status through your personal CreditCube members area on our website.
- Phone: 1-888-885-5646
- Fax: 707-264-6544
- Email: support@creditcube.com
- Collections inquires: 888-885-5646
- Working hours: Monday - Friday 7:00AM - 6:00PM EST
Mailing Address
Please send payments and other correspondence to:
CreditCube
2770 Mission Rancheria Rd. #180,
Lakeport, CA 95453
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Please allow 1 to 2 business days for us to respond to your message. Call us if you don't see a topic that fits your needs. For immediate assistance regarding payments or funding, please call our friendly customer support agents at 888-885-5646.
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CreditCube is a Tribal enterprise, wholly owned and operated by the Big Valley Band of Pomo Indians, a federally-recognized American Indian tribe and sovereign government. Any Agreement entered into as a result of this Application shall be governed by applicable Tribal and federal law. Each aspect of communication and transaction with/on this site will be deemed to have occurred in CreditCube’s Big Valley Band of Pomo Indian Reservation offices, regardless of the location where you are accessing or viewing this site.
⚠ Please note: This is an expensive form of borrowing. CreditCube loans are designed to assist you in meeting your short-term borrowing needs and are not intended to be a long-term financial solution! Examples of emergency reasons why these loans might be used include unexpected emergencies, car repair bills, medical care, or essential travel expenses.
* Loan approvals are subject to underwriting. Approval may take longer if additional verification documents are requested. Not all loan requests are approved. CreditCube reviews your information in real-time to determine whether your information meets our lending criteria. You acknowledge that by completing and submitting the website application that you are applying for a Loan. We verify applicant information through national databases including, but not limited to, Clarity Services, Inc., a credit reporting agency, and we may pull your credit in order to determine your eligibility and ability to repay.
** Maximum loan amount is $500 for first-time customers. For returning CreditCube customers, rates may go down over time based on your CreditCube Loyalty Program status and your payment history with us. Please see our Loyalty Program page for more information.
*** Loan Applications processed and approved before 3pm EST Monday-Friday are typically funded on the next business day. Example: If your loan is processed and approved on Friday before 3pm EST, the loan will typically be funded on the following Monday. Deposit times may vary depending on your bank. Business Day means Monday through Friday excluding all federal banking holidays.
CreditCube does not lend to residents of Pennsylvania, Connecticut, Minnesota, New York, Vermont, Virginia, West Virginia, Illinois and Georgia. Availability of installment loans in your state is subject to change at any time with or without notice at the sole discretion of CreditCube.